Archive for the 'General' Category

Grievance Registration System – Government Of India

I would like to share , discuss and invite opinions of all the readers of this article. Every state & UT in India has its own Grievance Registration System. Where a complainant or any one who thinks that the system to be challenged to work for them, as they have the right to do so because they pay taxes to the government.  In the coming weeks i will be posting the processes of all the State & UT ( Mentioned Below in alphabetical Order ) where one can get the information. Firstly i will be focusing on the National Capital Territory – Delhi.

Andaman & Nicobar (UT)
Andhra Pradesh
Arunachal Pradesh
Assam
Bihar
Chandigarh (UT)
Chhattisgarh
Dadra and Nagar Haveli (UT)
Daman and Diu (UT)
Delhi (UT)
Goa
Gujarat
Haryana
Himachal Pradesh
Jammu and Kashmir
Jharkhand
Karnataka
Kerala
Lakshadweep (UT)
Madhya Pradesh
Maharashtra
Manipur
Meghalaya
Mizoram
Nagaland
Orissa
Puducherry (UT)
Punjab
Rajasthan
Sikkim
Tamil Nadu
Tripura
Uttar Pradesh
Uttarakhand
West Bengal

Uttarakhand
West Bengal

Performance of Elected Representatives

I had prepared a short note for a group focused on electoral reforms.  The first few lines of the note follow

We are concerned citizens who are not experts seeking simple solutions to monitoring the performance of our elected representatives.

To us the system should

  • Be fair and unbiased with high data integrity
  • The data collection burden should be minimal
  • The performance system should help in achieving the national goals of better governance and quicker development
  • It should follow the “KISS” principle ( Keep it Short and Simple)

With these in mind we have prepared this paper for use by the Election Commission. We believe that the performance monitoring is an integral part of the mission of the Election Commission and therefore they are the body that should be funded and charged with responsibility of developing and then continually improving the system.

For those who want to read the full note it is avaliable in my Slideshare area. This is just a starting point for anyone who wants to work in this area. I have limited expertise in this area so am unlikely to get actively involved beyond sharing this note.

 

UFA Movement Overview

Alok,

At the outset heartiest congrats for starting this blog. I look forward to contributing and learning. We  have started a movement to bring Universal Financial Services (UFA) to every Indian by 2013. I am going to make all members of the UFA movement aware of Next India as some of them may want to subscribe and/or contribute.  Thanks for adding UFA to the Next India blog roll. In this post I am making all readers of Next India aware of UFA but later I intend to contribute/learn on other topis as well. The overview follows

UFA or Universal Financial Access is scalable microfinance using innovation and no subsidies.

Microfinance is the ability to provide micro – savings, payments, loans, insurance investment and pensions profitably and experts are unanimous that microfinance improves lives and is a key enabler in the battle against poverty. High costs have prevented microfinance from scaling. Innovation and technology can be used to eliminate the high cost problem.

UFA will give every Indian self confidence and a path to financial independence. We have started a movement to get our PM to declare UFA by 2013 a national priority as soon as possible. With this clear signal we believe private capital will rush in and find ways to achieve the goal. The movement is about what needs to be done and not how it should be done. It is agnostic to business or technology models.

India has already done this in telecom where we have near universal telecom access and the government has made money. This gives us confidence that if we have the will we can achieve UFA by 2013. Please browse our website   and if you feel inspired please join the movement and get others both institutions and individuals to join. The movement also has a Facebook page  where you can become a fan and suggest to your friends that they become fans.

We need a large number of online and offline institutional and individual members to strengthen the Governments hands against vested interests that oppose UFA. This is every persons opportunity to make a difference and you do not need to burn buses, block traffic or send roses.  You need to convince anybody who will listen to join the movement. Join now. If  you need convincing contact me or any other UFA member.

Thanks for your time in reading this post and I look forward to reading and answering any comments positive or negative.

Government needs an OD overhaul

Like past President Kalam & late PM Rajiv Gandhi, Manmohan Singh, too is a reluctant politician. Upon becoming PM the first time, he announced that no new policies are needed, what is needed is administrative reform to ensure the effective implementation of the existing policies.

The solutions to the problems of India are mostly known. Problem is in the structure & HR policies of the Government of India. It is an OD issue. People who join the government are motivated mostly by security & power. Once in, they will earn till they die, they cannot be fired, at worst they can be transferred. This must change, what we need is people who are motivated to acheive & accomplish. Today, such people will simply not join government because its HR policies attract exactly the opposites.

 The appointment of Nandan Nilekani as a Cabinet Minister equivalent is a very positive and refreshing development.
 
A loose federal structure allows things to fall between cracks, there are no accountabilities. Results are in form of reports not actions & outcomes. The checks & balances are based on mistrust rather than fail-safe strategies. What we need are institutions headed by strong personalities who identify with its successes & failures. Delhi Metro & ISRO are two such examples.
 
Once elected, PM is nation’s leader including that of opposition. Opposition’s perennial role to destabilise the government tantamounts to sedition. PM must be empowered not undermined.
 
A captain can be only as good as its team. We can keep on changing the captains but the team remains the same. 
 
The top down and bottoms up approach to change must converge. As much as we need to weed out corrupt politicians we need to weed out the ineffective middle and bottom layers too.
 
There is no problem that India faces for which the solution is not known, what remains unknown is how to change the government structure, systems & staff. Who is responsible for that? How do we iniate a HR & OD overhaul? Where does one start? Any answers?

Private curtain for the Private Fall

“Spurring Value creation in IT services”, I read this interview by Mckinsey quarterly way back in September 2007.  With each word, and each comma the fervor for the interviewee multiplied in my mind.Those words taught about a new business language, leadership values and a ‘dynamic’ model that will create a balance between all tasks in the organisation.

That Dynamic model was “Satyam Way”, and the interviewee Ramalinga Raju. Little did i know that Satyam shares i bought in bulk after reading that ‘dynamic model’ will go off roads within an year.

Many hearts sank faster than the Satyam shares and whole of the Indian IT industry went defensive.  The swollen markets and faces made the accident worse. It was very easy for ‘created’ muddle to produce ripples that could shake the foundations of the markets. The Indian Government acted as an ephemeral spine for Satyam computers with firm thought that it won’t subsidize the wrong doing and fraud directly or in-directly. Rather than acting like a Dady feeding his Spoiled kid with chocolates; like the way Uncle Sam feeded the bankrupt companies with so called nourishing bailout packages, Indian Government made it sure that Indians’ tax money is not used as a curtain to cover the rape of Corporate Governance. Instead of eyeing the public accounts, it made the biding open for private players to save the doomed enterprise and relaxed code regulations of Securities and Exchange board of India. At every step Indian Government planned to save Polio riden enterprise from cruches and look for a prosthesis that will help regain its shape and momentum again.

Only time and the stock market will tell how the government of India has faired in this task, but one thing is for sure that every element engaged in the scene has gained from this strategy be it the private enterprise who took over, Satyam clients, shareholders and employees and the common man whose hard earned penny could have gone for the higher management’s wine and cheese bills.

While Ramalinga Raju is still figuring out the dynamic ‘Satyam Way’ model in jail and Uncle Sam is running after Financial giants to check the bonuses like a mom with a glass of milk and stick , Indian Government is having a sound ‘proud’ sleep; not literally though. 🙂

Budget Session Alert

The Budget session of the 15th Lok Sabha was convened on July 2. Given the 100-day plan of the new UPA government there are some important legislations listed for discussion. These include the Women’s Reservation Bill, 2008; The Right to Education Bill, 2008; The Foreign Contribution Regulation Bill, 2006.

For a comprehensive list of proposed legislative business this session, refer to http://prsindia.org/index.php?name=Sections&id=5&category=1

GS – Ten things for India to achieve its 2050 potential

Goldman Sachs has a good paper on key priorities for India to achieve its potential. High on the list is to improve governance at various levels, including:

  • Improving accountability of politicians
  • Enhancing clarity in roles and responsibilities
  • Organization of citizens to demand better services

The broad roadmap suggests more public-private partnerships, transparency with respect to information and decentralization. Incidentally, GS has also come up with its expectations from the budget and the list on governance looks pretty interesting.

Governance reforms - GS expectations from budget 2009

Governance reforms - GS expectations from budget 2009

Welcome to Next India!

Welcome to the Next India platform. This is a platform to share and discuss ideas around bringing more transparency and accountability to all levels of governance in India – right from local level to the parliament. We are not tied to an ideology or to any prioritization of such initiative, but seek to provide a broader engagement and dialogue with all such efforts. The fundamental belief behind this platform is that citizen participation must increase in order for our democracy to thrive.

If you would like to contribute to this platform, please drop a mail to alokmittal [at] gmail [dot] com