Archive for the 'Case Studies' Category

Report on working of CIC Office

An interesting report on working of CIC’s (Mr Shailesh Gandhi) office. Just other than outlining some of the process innovations around RTI, the report struck me as an account of variability in productivity in government offices – there is no reason to believe that such variability doesn’t exist in other departments/offices, and that the efficiency levels can not be increased by similar levels.